Organizational Knowledge Register (ISO 9001:2026 Clause 7.1.6)
Organizational Knowledge Register (ISO 9001:2026 Clause 7.1.6)
Instant download. Editable files. One-organization licence.
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An Excel register that shows which knowledge your processes depend on, who holds it, how likely you are to lose it, and what you are doing to retain and share it. It is the evidence auditors ask for under clause 7.1.6.
What you get
- Knowledge register: critical knowledge by process, current holders, source, loss risk, retention method, sharing method, owner and review date.
- Single-point-of-failure heat map that highlights knowledge held by one person.
- Lessons learned log linked to projects, nonconformities and customer feedback.
- Knowledge handover checklist for leavers and role changes.
- 25 example entries for production, service delivery, purchasing and quality roles.
Who it is for
Small and mid-sized companies where a few experienced people carry most of the know-how. Commentary on the 2026 edition indicates this clause is worded more strongly on retaining, applying and sharing knowledge, so check your copy of clause 7.1.6 and expect auditors to sample it.
How to use it
- List critical knowledge for each core process with the process owner.
- Score loss risk and decide retention actions for anything rated high.
- Review the heat map annually and whenever key staff change.
What every download includes
Templates refer to clause numbers and describe requirements in our own words. They do not reproduce the text of any ISO standard, so you need your own licensed copy. Templates support your system; they do not guarantee certification.
Questions about Organizational Knowledge Register (ISO 9001:2026 Clause 7.1.6)
What is organizational knowledge in ISO 9001?
It is the knowledge specific to your organization that you need to run your processes and deliver conforming products and services: know-how, experience, lessons learned, and information from customers, suppliers and standards.
Is a knowledge register mandatory?
No specific document is mandated, but you must determine the knowledge you need, maintain it and make it available. A register is the most direct evidence.
How is this different from a training matrix?
A training matrix tracks the competence of people. A knowledge register tracks the knowledge the organization would lose if those people left, and how you are protecting it.
How will I receive the files?
A download button appears on the order confirmation page and the same link is emailed to you within a few minutes. Bundles arrive as one ZIP file.
Can I get a refund?
Digital files cannot be returned, so refunds are limited to non-delivery, defective files, wrong items and duplicate purchases. The full contents are listed above so you can check the fit before buying. See the refund policy.
Can I use the templates with more than one company?
Each purchase is licensed to one organization. Consultants and groups need one licence per client or legal entity. See the licence agreement.