License Agreement

License Agreement (Templates & Content)

Last updated: 19 October 2026

This License Agreement (“Agreement”) is between you and ISO Cloud Consulting LLC, a Missouri limited liability company with its principal office at 10423 Florence Ave, Buena Park, CA 90620, USA (“we”, “us”). It governs your use of the templates, forms, registers, frameworks, and guidance notes we sell or give away (the “Materials”). By downloading or using the Materials, you agree to this Agreement. A plain-English summary is on our Purchase terms page.

Contents

  1. License Grant
  2. Consultant Multi-Client Licence
  3. Restrictions
  4. Intellectual Property & Ownership
  5. Term & Termination
  6. Updates & New Editions
  7. Warranty Disclaimer
  8. Limitation of Liability
  9. Audit & Compliance
  10. Governing Law & Jurisdiction
  11. General
  12. Contact

1) License Grant

When you pay for a product, we grant your organization a perpetual, non-exclusive, non-transferable license to use and adapt the Materials internally to establish and operate your quality management system and regulatory documentation. One purchase covers one organization (one legal entity), with unlimited internal users and sites. You may rebrand the Materials with your own name, logo and document numbering. Free downloads are licensed on the same terms.

2) Consultant Multi-Client Licence

If you use the Materials to deliver work for clients, you need one license per client organization, or a Consultant Multi-Client Licence. A Consultant Multi-Client Licence extends the license for one named product (bought in the same order, or later with the same email address) to up to 10 client organizations. Under it:

  • Branding: you and each client may remove our branding from the visible content and apply your consultancy's or the client's own name, logo, layout and document numbering.
  • Notices: the only notice that must remain is the short copyright line in each file's document properties (File > Info > Properties, or equivalent metadata). It does not need to appear on any page, header or footer.
  • Handover: you may give each client its own adapted documents and records. The client may keep using, revising and maintaining them indefinitely, including after your engagement ends, under the internal-use terms in section 1.
  • What counts as a client: one legal entity. Sites and departments of that entity are included. Separate subsidiaries or group companies each count as a client.
  • Your team: employees and subcontractors of your consultancy may work with the Materials on licensed client engagements.
  • Updates: updates are sent to you (the licence holder). You may pass updated, adapted files on to your licensed clients.
  • Client eleven: when you reach 10 client organizations for a product, buy another Consultant Multi-Client Licence (or a single-client licence) for further clients. Clients already served keep their rights.
  • Record: keep a simple list of the client organizations served under each licence; we may ask to see it under section 9.

You may not give clients, or anyone else, the unedited Materials or the full template library. If the underlying product is refunded, the Consultant Multi-Client Licence for it ends, but clients who already received adapted documents may keep using them.

3) Restrictions

  • No resale, sub-licensing, renting, lending, or distribution of the Materials outside your organization (or, under a Consultant Multi-Client Licence, outside the permitted adapted deliverables for your licensed clients).
  • No public posting (including GitHub, public drives, or community repositories) and no use in AI training datasets.
  • No use of the Materials (in whole or substantial part) to create or market competing template libraries, toolkits, or commercial training packs.
  • You may edit, adapt and rebrand the Materials freely. Keep the copyright line in each file's document properties; you do not need to keep any visible notice.

4) Intellectual Property & Ownership

All rights, title, and interest in the Materials remain with ISO Cloud Consulting LLC. Documents and records you create from the Materials for your own QMS belong to you. Apart from the limited license granted here, no rights are assigned or transferred. The Materials do not include the text of any ISO standard; you need your own licensed copy of each standard.

5) Term & Termination

  • Your license starts when payment is complete and continues indefinitely.
  • If you receive a refund, the license for that product ends and you must delete the Materials and any copies.
  • We may terminate this license for material breach, such as unauthorized distribution. Where the breach can be cured, we will give written notice and 14 days to cure. On termination you must stop using the Materials, but you may keep completed records already incorporated into your QMS history.

6) Updates & New Editions

Updates within your edition are free. If we revise a template you bought, for example to correct an error, reflect an amendment, or respond to new guidance for the same edition of the standard, you receive the updated file free of charge and we notify you by email. This applies for as long as we sell the product.

A new edition of a standard is a new product. When a standard is replaced by a new edition (for example a future revision of ISO 13485), we may publish a new kit for that edition. Existing buyers can upgrade at a discount; the discount is shown on that product's page when it is released. Your existing files remain yours to use.

The current version of each template range is listed on our Template updates page. We may reorganize or retire products; retiring a product does not affect your license to files you already have.

7) Warranty Disclaimer

The Materials are guidance documents and do not constitute legal or regulatory advice. Except for the rights in our Refund Policy, the Materials are provided “as is” and, to the extent permitted by law, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

8) Limitation of Liability

To the maximum extent permitted by law, our total aggregate liability arising from or related to this Agreement or the Materials shall not exceed the price you paid for the product concerned. We shall not be liable for any indirect, incidental, special, punitive, or consequential damages.

9) Audit & Compliance

We may, on reasonable notice and at our expense, request written confirmation of your compliance with this Agreement (for example, which organizations are using the Materials). If a material violation is identified, you agree to promptly cure it.

10) Governing Law & Jurisdiction

This Agreement is governed by the laws of the State of California, without regard to its conflict-of-law rules. Disputes are resolved as set out in section 10 of our Terms of Service, with the courts of Orange County, California having jurisdiction for any proceeding not subject to arbitration. Nothing in this section limits rights you have under consumer protection laws that apply to you.

11) General

  • This Agreement, together with our Terms of Service and Refund Policy, is the entire agreement about the Materials.
  • If any provision is found unenforceable, the rest of the Agreement remains in effect.
  • A failure to enforce a provision is not a waiver of it.
  • You may not assign this license without our written consent.

12) Contact

ISO Cloud Consulting LLC
Email: isocloudconsulting@outlook.com
Address: 10423 Florence Ave, Buena Park, CA 90620, USA