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ISO 13485 CAPA & Nonconformance Kit

ISO 13485 CAPA & Nonconformance Kit

Regular price $79.00 USD
Regular price Sale price $79.00 USD
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Instant download. Editable files. One-organization licence. 30-day money-back guarantee.

Best for
Teams with repeat findings, weak investigations or overdue CAPAs under ISO 13485 clauses 8.3 and 8.5.
What it gets done
CAPA and nonconforming product procedures, CAPA and NCR logs, root cause tools and effectiveness check templates.
What you still do
Adapt the procedure to your escalation and approval routes, migrate open CAPAs into the log, and train the people who investigate and approve.

One-organization licence · Free updates for this edition · Email support· Purchase terms

  • 30-day money-back guarantee. If it does not fit your QMS, email us within 30 days for a full refund. Conditions.
  • Know what you are buying. The images above are real, unedited pages from the download, and a free sample is a few lines down.
  • Secure checkout, instant access. Card, PayPal, Apple Pay, Google Pay or Shop Pay. Your download link is emailed to you within minutes of checkout, and you can re-download from your order confirmation at any time. Sold by ISO Cloud Consulting LLC, USA.
  • Ask the author before you buy. Email a question and the person who wrote the files replies within 2 business days.

Upgrade and save

This kit is one of six in the ISO 13485 Starter Kit. Get all six for $249 instead of $504 bought separately.

See the ISO 13485 Starter Kit
Optional add-ons, training and free samples
Upgrade credit if you buy a bigger kit later
  • If you move up to the ISO 13485 Starter Kit or Complete QMS Kit later: code STARTER-UPGRADE, a fixed $79 off.

Credits are fixed amounts. Where the credit equals the price of what you own, you pay only the difference; otherwise the credit is the amount shown. Use the same email address as your first order; one credit per order and per customer, not combinable with other discounts.

ISO consultant? Use this template with up to 10 clients, with your own or your client's branding: consultant edition.

Train your team on this

Make sure the whole team understands the requirement behind these records. The ISO 13485 Foundations Course is online and self-paced.

ISO 13485:2016 Foundations Course (Online, Self-Paced, Certificate of Completion), $99

Certificate of Completion issued by ISO Cloud Consulting. It is not an accredited or third-party qualification.

Also see: ISO 13485:2016 Lead Implementer Course (Online, Certificate of Completion), $399. Browse the Academy.

Want to learn how to implement ISO 13485 with these templates? ISO 13485:2016 Lead Implementer Course (Online, Certificate of Completion): online, unlimited access, certificate of completion.

Not ready to buy? Get free sample pages from this kit

Free sample

Get free sample pages from the CAPA & Nonconformance Kit

CAPA SOP pages and the 8D form. Real, unedited pages so you can judge the files before you buy.

You will also get occasional template updates and guidance. Unsubscribe any time. See our privacy policy.

Before you buy

  • Who wrote it: Ishan Maharaj, an industrial engineer (BSc Eng Hons, MSc Engineering Management) who builds and runs certified ISO 9001 and ISO 13485 quality systems. See the ISO 9001 and ISO 13485 case studies.
  • Buying for a company? Need a quote or invoice for a purchase order first? Email hello@isocloudconsulting.com and we will send one.
  • Not sure it fits? Email the same address with your company size and scope, and get a straight answer from the person who wrote the files.

CAPA is a top-three citation in FDA inspections and certification audits because records stop at "retrained the operator". This kit gives you a procedure that covers nonconformance, concession, correction, corrective and preventive action in one flow, the registers that track them, a root cause toolkit, and a worked record that follows one seal-strength failure from containment to a data-backed effectiveness check.

What's inside (13 files: 7 Word, 4 Excel, 1 slide deck, 1 PDF)

  • Procedure (1): Nonconformance, Concession and CAPA SOP, including the review for adverse effects on regulatory compliance and device safety required by clause 8.5.2 d) and e), risk-based prioritisation and trend review.
  • Registers and tools (5): Nonconformance and Incident Register; CAPA Register with due-date tracking; CAPA Effectiveness Follow-Up Register; Root Cause Analysis Toolkit (5 Whys, fishbone, 8D); CAPA Initiation Checklist.
  • Training (1 module, 4 files): CAPA slide deck (12 slides), learner workbook, assessment pack and trainer guide.
  • Worked example (Word): CAPA-26-003 from nonconformance NC-26-019 through containment, 5-Whys root cause (a drifted thermocouple), corrective action, the §8.5.2 adverse-effect review, verification and a 10-lot effectiveness check.
  • Start Here guide and the November 2026 edition note.

How to use it

  1. Adopt the SOP and decide who may authorise concessions.
  2. Log every nonconformance; open a CAPA only where the risk rating says so.
  3. Use the toolkit for root cause and write effectiveness criteria before closing.
  4. Trend the registers quarterly and report at management review.

Who it's for

Manufacturers with repeat findings on CAPA closure, start-ups building the process for the first time, and quality managers who need a CAPA record that reads the way the worked example does.

Good to know

  • Instant download. Editable Word, Excel and PowerPoint, no macros. Licensed for one organisation including its sites; consultants can add the multi-client licence.
  • November 2026 edition: every file cites ISO 14971:2019 and the FDA QMSR (21 CFR Part 820 as amended, effective 2 February 2026); role titles are market-neutral; a "What changed" note is in the download.
  • Templates describe requirements in our own words and do not reproduce ISO text; you need your own copy of ISO 13485:2016.
  • Also included in the ISO 13485 Complete QMS Kit and the Starter Kit.
  • 30-day money-back guarantee if it does not fit your QMS.

Watch: how this works in practice

Watch: Every part of the system produces information about problems. This episode builds the process that turns it into lasting fixes. ISO 13485 from zero, episode eight: building a CAPA system that closes the loop.

Watch: Corrective and preventive action, or CAPA, is where an ISO 13485 system proves it learns. The CAPA process step by step, with a worked example.

View full details

Three ways to buy ISO 13485 templates

Start with the gap assessment, build the core system with the Starter Kit, or get every kit at once. Upgrade credits mean you never pay twice for the same kit.

What is includedGap Assessment Workbook See where you stand before you commit $49View Gap Assessment WorkbookStarter Kit Core system: 6 kits for clauses 4 to 6 and 8 $249 bought separately $504View Starter KitBest valueComplete QMS Kit All 15 kits, including design, risk and production $449 bought separately $1,375View Complete QMS Kit
Gap assessment, 71 requirement areas with action planIncludedIncludedIncluded
Quality manual and management review kitNot includedIncludedIncluded
Document control and records kitNot includedIncludedIncluded
CAPA and nonconformance kitNot includedIncludedIncluded
Internal audit kitNot includedIncludedIncluded
Training and competence kit (8 modules)Not includedIncludedIncluded
Design controls and DHF kit, ISO 14971 risk management file kitNot includedNot includedIncluded
Supplier control, production and traceability, equipment and calibration kitsNot includedNot includedIncluded
Software validation, medical device file and labelling kitsNot includedNot includedIncluded
Complaint handling, PMS and vigilance kit, plus the process validation IQ/OQ/PQ packNot includedNot includedIncluded
Start-here roadmap to certificationNot includedNot includedIncluded
Optional 60-minute onboarding call with the authorNot includedIncludedIncluded
30-day money-back guarantee, instant download, one-organization licence, free updates for this edition Included Included Included

Prices in USD. Crossed-out prices are the combined price of the included items bought separately. Own a smaller kit already? Upgrade credits are listed on each product page. Still unsure? Which kit is right for me?

What every download includes

Instant downloadLink on the confirmation page and by email within minutes.
Fully editableWord, Excel and PDF. No macros. Works in Microsoft 365 and Google Workspace.
30-day money-back guaranteeIf the files do not fit your QMS, ask for a full refund within 30 days. Conditions apply.
Free updatesRevised files for this edition of the standard are sent to you at no charge. We email you the new files. Version history.

Templates refer to clause numbers and describe requirements in our own words. They do not reproduce the text of any ISO standard, so you need your own licensed copy. Templates support your system; they do not guarantee certification. Licence, updates and refunds in one place: purchase terms. Sold by ISO Cloud Consulting LLC.

Questions about ISO 13485 CAPA & Nonconformance Kit

What does the ISO 13485 CAPA template kit include?

A combined nonconformance, concession and CAPA procedure, CAPA and NC registers, an effectiveness check register, a root cause toolkit (5 Whys, fishbone, is/is-not) and a CAPA training module, plus a complete worked CAPA record from opening to effectiveness check.

Does it meet FDA QMSR expectations for CAPA?

Yes. CAPA is assessed through ISO 13485 clause 8.5.2 under the QMSR, and the procedure covers the points FDA investigators sample: risk-based prioritisation, documented investigation, verification that actions do not introduce new risks and an effectiveness check with evidence.

Is the CAPA form editable?

Yes. All forms and registers are Word and Excel with no macros, so you can add your approval routes, numbering and fields.

Is this current for ISO 13485:2016 and the FDA QMSR?

Yes. ISO 13485:2016 is the current edition (confirmed by ISO in 2026) and the kit was revised in November 2026 for the FDA Quality Management System Regulation (21 CFR Part 820, in force since 2 February 2026) and EU MDR 2017/745. Revised files for this edition are sent to existing buyers free.

How will I receive the files?

A download button appears on the order confirmation page and the same link is emailed to you within a few minutes. Bundles arrive as one ZIP file.

Can I get a refund?

Yes. With our 30-day money-back guarantee, if the files do not fit your quality management system you can ask for a full refund within 30 days of your order. It applies once per customer and organization, covers the whole product, and requires you to confirm you have deleted the files. We also refund non-delivery, defective files, wrong items and duplicate purchases within 30 days. Read the full refund policy.

Can I see the files before I buy?

Yes. The images above show real pages from the files, and most kits have free sample pages you can download with your email address. You can also see a fully worked example of a procedure and its linked records.

Will I get updates?

Yes, for the edition of the standard this product covers. Corrections, amendments and guidance changes for that edition are sent to you free, by email, for as long as we sell the product. If the standard is replaced by a new edition, the new kit is a separate product and existing buyers get an upgrade discount. See the version history.

Can I use the templates with more than one company?

Each purchase is licensed to one organization (one legal entity). Consultants can use one product with up to 10 client organizations with the Consultant Multi-Client Licence, including applying their own or the client's branding. See consultant rights and the licence agreement.

Ishan Maharaj, founder of ISO Cloud Consulting

Who wrote these templates

Ishan Maharaj

Founder and Principal Consultant

BSc Engineering (Industrial) Honours and MSc Engineering Management

An industrial engineer who has worked in regulated medical device manufacturing throughout his career, in senior operations and quality leadership roles since 2019. Every template on this site was written and checked by him against the published standard, and the same person answers your questions.

Also transitioning to ISO 9001:2026?

Many medical device manufacturers hold both certifications. If your quality system needs to cover the 2026 update to ISO 9001 as well as ISO 13485, these cover the same ground for the base standard.