{"product_id":"iso-9001-2026-organizational-knowledge-register","title":"Organizational Knowledge Register (ISO 9001:2026 Clause 7.1.6)","description":"\u003cp\u003e\u003cstrong\u003eAn Excel register that shows which knowledge your processes depend on, who holds it, how likely you are to lose it, and what you are doing to retain and share it. It is the evidence auditors ask for under clause 7.1.6.\u003c\/strong\u003e\u003c\/p\u003e\u003ch2\u003eWhat you get\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eKnowledge register\u003c\/strong\u003e: critical knowledge by process, current holders, source, loss risk, retention method, sharing method, owner and review date.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSingle-point-of-failure heat map\u003c\/strong\u003e that highlights knowledge held by one person.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLessons learned log\u003c\/strong\u003e linked to projects, nonconformities and customer feedback.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eKnowledge handover checklist\u003c\/strong\u003e for leavers and role changes.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e25 example entries\u003c\/strong\u003e for production, service delivery, purchasing and quality roles.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eWho it is for\u003c\/h2\u003e\u003cp\u003eSmall and mid-sized companies where a few experienced people carry most of the know-how. Commentary on the 2026 edition indicates this clause is worded more strongly on retaining, applying and sharing knowledge, so check your copy of clause 7.1.6 and expect auditors to sample it.\u003c\/p\u003e\u003ch2\u003eHow to use it\u003c\/h2\u003e\u003col\u003e\n\u003cli\u003eList critical knowledge for each core process with the process owner.\u003c\/li\u003e\n\u003cli\u003eScore loss risk and decide retention actions for anything rated high.\u003c\/li\u003e\n\u003cli\u003eReview the heat map annually and whenever key staff change.\u003c\/li\u003e\n\u003c\/ol\u003e","brand":"ISO Cloud Consulting","offers":[{"title":"Default Title","offer_id":48883846348994,"sku":null,"price":29.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0709\/8361\/4658\/files\/iso-9001-2026-organizational-knowledge-register.png?v=1789908526","url":"https:\/\/isocloudconsulting.com\/products\/iso-9001-2026-organizational-knowledge-register","provider":"ISO Cloud Consulting","version":"1.0","type":"link"}