{"product_id":"complaint-and-feedback-handling-kit","title":"Complaint \u0026 Feedback Handling Kit","description":"\u003cp\u003eComplaint and feedback records often exist, but the process around intake, classification, escalation, and trend review is inconsistent and difficult to defend. This kit gives you a tighter complaint-handling structure so data is captured consistently and can flow cleanly into CAPA, PMS, and vigilance decisions. That means less time spent rebuilding documents from scratch and a stronger line of evidence when the process is sampled under audit.\u003c\/p\u003e\u003ch3\u003eWhat's included\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eFeedback and Complaint Handling SOP.docx\u003c\/li\u003e\n\u003cli\u003eComplaint Intake Form.xlsx\u003c\/li\u003e\n\u003cli\u003eComplaint Trend Sheet.xlsx\u003c\/li\u003e\n\u003cli\u003eEscalation Flowchart.pdf\u003c\/li\u003e\n\u003cli\u003eImplementation Guide.pdf\u003c\/li\u003e\n\u003cli\u003eAudit Checklist.pdf\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eBest suited to:\u003c\/strong\u003e Quality manager, Customer service lead, Distributor, and Regulatory consultant.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eUseful in audit situations where you need to:\u003c\/strong\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eShow a structured complaint handling process during ISO 13485 certification, surveillance, supplier, or internal audits.\u003c\/li\u003e\n\u003cli\u003eSupport FDA inspections with controlled records, traceability, and process evidence related to complaint handling.\u003c\/li\u003e\n\u003cli\u003eSupport EU MDR technical documentation or quality-system reviews where complaint handling records need to be complete, controlled, and consistent.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eUse this toolkit to move faster, create cleaner evidence, and reduce the time it takes to stand up or repair this part of your ISO 13485 system.\u003c\/p\u003e","brand":"ISO Cloud Consulting","offers":[{"title":"Default Title","offer_id":47258390724802,"sku":"Complaint \u0026 Feedback Handling Kit","price":299.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0709\/8361\/4658\/files\/Firefly_Createasquarepremiumproductthumbnailfor_Complaint_FeedbackHandlingKit_.Sh74305_40debae4-fa61-42b7-9682-dffe73c1d6ac.png?v=1773429243","url":"https:\/\/isocloudconsulting.com\/products\/complaint-and-feedback-handling-kit","provider":"ISO Cloud Consulting","version":"1.0","type":"link"}